PRIVACY POLICY

Last Updated: November 28, 2025

At Ekion ("we," "us," or "our"), we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website ekion.com.au.

We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We collect information in two ways: directly from you and automatically through our website technology.

a. Information You Provide
We collect personal information that you voluntarily provide to us via standard input forms on our website. This includes:

Contact Information: Name, email address, and any other details you enter into our contact or newsletter signup forms.
Communication Data: The content of any messages or inquiries you submit to us.

b. Information We Collect Automatically
Our website is hosted on the Wix platform. When you visit our site, Wix and our integrated tools (such as Google Search Console) may automatically collect non-personal and aggregated data, including:

Device Information: Your IP address, browser type, operating system, and device type.
Usage Data: Pages you visit, time spent on pages, and referring websites.
Cookies: Small data files stored on your device to improve website functionality and security.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide Our Services: Responding to your inquiries and fulfilling your requests.
Marketing (Newsletter): If you have subscribed to our newsletter, we use your name and email address to send you updates, news, and promotional content related to Ekion.
Website Improvement: Using data from Google Search Console to understand how visitors find our site and to improve our website's performance and user experience.
Security: To detect and prevent fraud or unauthorized access (managed via Wix’s security features).

Disclosure of Your Information

We do not sell your personal information to third parties. However, we may share your data with the following trusted third-party service providers who assist us in operating our website:

Wix.com: Our website hosting provider. Your data may be stored through Wix’s data storage, databases, and general Wix applications. They store your data on secure servers behind a firewall.
Google: We use Google Search Console to monitor our website's presence in Google Search results.
Legal Obligations: We may disclose your information if required by law or to protect our legal rights.

International Data Transfers

Since we use third-party providers like Wix and Google, your information may be transferred to, stored, and processed in countries outside of Australia (such as the United States, Ireland, or Israel). We rely on these providers to maintain high standards of data security and compliance with international privacy laws.

Your Rights and Choices

Opt-Out of Marketing

In compliance with the Spam Act 2003 (Cth), every newsletter we send will contain an "Unsubscribe" link at the bottom. You can opt out of receiving marketing emails from us at any time by clicking this link or contacting us directly.

Access and Correction

You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate. Please contact us using the details below to make a request.

Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorized access. Our website uses HTTPS encryption (provided by Wix) to ensure that data transmitted between your browser and our servers is secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Ekion Email: info@ekion.com.au Website: www.ekion.com.au